These Standard Terms and Conditions written on this webpage shall manage your use of our website, SDTT Travel and Tourism LLC accessible at www.sdtt.travel ,and other services provided by SDTT Travel and Tourism LLC .
These Terms will be applied fully and affect to your use of this Website, and other services provided by SDTT Travel and Tourism LLC .
By using this Website or any of our services , you agreed to accept all terms and conditions written in here. You must not use this Website if you disagree with any of these Website Standard Terms and Conditions.
Minors or people below 18 years old are not allowed to use this Website.
Intellectual Property Rights
Other than the content you own, under these Terms, SDTT Travel and Tourism LLC and/or its licensors own all the intellectual property rights and materials contained in this Website.
You are granted limited license only for purposes of viewing the material contained on this Website.
Restrictions
You are specifically restricted from all of the following:
- publishing any Website material in any other media;
- selling, sublicensing and/or otherwise commercializing any Website material;
- publicly performing and/or showing any Website material;
- using this Website in any way that is or may be damaging to this Website;
- using this Website in any way that impacts user access to this Website;
- using this Website contrary to applicable laws and regulations, or in any way may cause harm to the Website, or to any person or business entity;
- engaging in any data mining, data harvesting, data extracting or any other similar activity in relation to this Website;
- using this Website to engage in any advertising or marketing.
Certain areas of this Website are restricted from being access by you and S D T T Travel And Tourism LLC may further restrict access by you to any areas of this Website, at any time, in absolute discretion. Any user ID and password you may have for this Website are confidential and you must maintain confidentiality as well.
Your Content
In these Website Standard Terms and Conditions, “Your Content” shall mean any audio, video text, images or other material you choose to display on this Website. By displaying Your Content, you grant S D T T Travel And Tourism LLC a non-exclusive, worldwide irrevocable, sub licensable license to use, reproduce, adapt, publish, translate and distribute it in any and all media.
Your Content must be your own and must not be invading any third-party’s rights. S D T T Travel And Tourism LLC reserves the right to remove any of Your Content from this Website at any time without notice.
Your Privacy
Please read Privacy Policy.
No warranties
This Website is provided “as is,” with all faults, and SDTT Travel and Tourism LLC express no representations or warranties, of any kind related to this Website or the materials contained on this Website. Also, nothing contained on this Website shall be interpreted as advising you.
Limitation of liability
In no event shall SDTT Travel and Tourism LLC, nor any of its officers, directors and employees, shall be held liable for anything arising out of or in any way connected with your use of this Website whether such liability is under contract. S D T T Travel And Tourism LLC, including its officers, directors and employees shall not be held liable for any indirect, consequential or special liability arising out of or in any way related to your use of this Website.
Indemnification
You hereby indemnify to the fullest extent SDTT Travel and Tourism LLC from and against any and/or all liabilities, costs, demands, causes of action, damages and expenses arising in any way related to your breach of any of the provisions of these Terms.
Severability
If any provision of these Terms is found to be invalid under any applicable law, such provisions shall be deleted without affecting the remaining provisions herein.
Variation of Terms
SDTT Travel and Tourism LLC is permitted to revise these Terms at any time as it sees fit, and by using this Website you are expected to review these Terms on a regular basis.
Assignment
The SDTT Travel and Tourism LLC is allowed to assign, transfer, and subcontract its rights and/or obligations under these Terms without any notification. However, you are not allowed to assign, transfer, or subcontract any of your rights and/or obligations under these Terms.
Entire Agreement
These Terms constitute the entire agreement between SDTT Travel and Tourism LLC and you in relation to your use of this Website, and supersede all prior agreements and understandings.
Governing Law & Jurisdiction
These Terms will be governed by and interpreted in accordance with the laws of the State of ae, and you submit to the non-exclusive jurisdiction of the state and federal courts located in ae for the resolution of any disputes.
Clarification
Our contact details and operating hours on category Contact us through our website,
The term “you” and ““your” refers to the customer visiting our website, using our service/s.
Use of the website
Moreover, for the purposes of these terms and conditions the following words or phrases have the meaning shown below, unless the context clearly indicates otherwise:
- Request a service/s/s via website, or other.
Any order for products or service/s you make on our website, which is confirmed or accepted by us. Acceptance of the providing the service/s will be processed by us immediately, and the confirmation email will be sent accordingly if the service/s/s applies within the payment terms and conditions. If the amount of the payment is exceeded the service/s/s will be unable to confirm and once the amount of the outstanding will be paid the service/s/s will be reconfirmed.
Note: Amounts subject to change regarding to best available rates at the time of the fully payment receiving.
- Service/s provider.
The provider that manages and operates the website sdtt.travel, who during its business provides advice and information and acts as an intermediary in the process of realizing agreements in the field of service/s. We as Service/s provider and our website act as an interface in the transactions.
- Website.
- Service/s/s.
The service/s offered by SDTT Travel and Tourism LLC.
- Customer / Client.
The person who requests the service/s.
If you have a query or encountered any problems, please submit your query form using the email address info@sdtt.travel for assistance.
If you experience any technical problems during your interaction with this website, please contact info@sdtt.travel for assistance.
Agreement Between You and SDTT Travel and Tourism LLC.
This Web Site is owned and operated by SDTT Travel and Tourism LLC, (referred to in these terms and conditions as Service/s provider established by License number 1144326 in 2023 Issued by department of Economy and Tourism -Dubai , United Arab Emirates.
The service/s we offer are governed by the federal laws of the United Arab Emirates. No warranties and or representations of any kind, express or implied, are given as to the compliance of the information shown on the Web Site or the service/s we offer with any laws of any other country, and the laws of other countries will not apply to the Web Site or to the service/s we offer.
We reserve the right to deny access to the Web Site at any time. The notification email will be sent to You with the reason prior to the access deny.
This web site is for use to provide SDTT Travel and Tourism LLC service/s. We do not accept any service/s made by members of the public. Any service/s made in contravention of this rule will be cancelled and a refund will be given, although we reserve the right to deduct an administration fee from any such refund.
By using our website / Services
– You are responsible for your activities on the Website (financially or otherwise), including the possible use of your username and password.
– You agree that any violation of any such terms and conditions may result in
(a) the cancellation of your purchase, (b) your forfeiture of any money paid for your purchase, (c) you being denied access to the applicable related product or service/s, and (d) our right to debit your account for any costs we incur as a result of such violation. The notification email will be sent to You in case of any violation, and the debit note will be generated with the supportive documents accordingly.
– You agree to be bound by the terms of this Agreement that are applicable to your request, service/s arrangements or use of any website content. You agree on behalf of yourself and those you represent to comply with all such terms and conditions, including the payment of all amounts when due.
– You represent and warrant that (a) you are of sufficient age to use our service/s and website and can create binding legal obligations in connection with your use, (b) you are legally authorized to act for or on behalf of any persons included in a booking and accept these terms and conditions on their behalf, and (c) the information supplied by you is true and correct.
– You are responsible for informing such other persons of all terms and conditions applicable to their service/s arrangements. You understand that you are financially responsible for any use of our service/s or website by you and those using your name or account.
Pricing
Price is confirmed at the final step of the Service/s/s path at the point when you click (purchase) Make the Servi for assistance service/s/s or similar, depending on product/s purchased.
Pricing errors
S D T T Travel And Tourism LLC will not take over or take responsibility for any service/s was not purchased through our website or our office.
Most changes are minor. Occasionally we might need to make a major change, change of service/s to another of the same or higher standard does not constitute being a major change.
If the provider must make a major change or alteration to your booking, we will offer you:
- The option of accepting the change.
- Purchasing alternative Arrangements of a similar standard to those originally purchased if available if the alternative is less expensive than the original Arrangements the difference will be refunded to you, but if more expensive you will be asked to pay the difference).
- If we are unable to offer you a suitable alternative cancelling the service/s and receiving a full refund of all monies paid to us in connection with the impacted service/s.
Confirmation
After you complete your request, you will receive a confirmation email with a Service/s number.
This is the moment that your contract in relation to the products and service/s ordered will come into existence.
This confirmation email will provide all the details of your Service/s, then we will check that your service/s has been correctly entered in system and that your payment can be correctly processed.
For any service/s, our obligation to reconfirm will be subject to your payment having been received in cleared funds.
For security and/or fraud-protection purposes, we reserve the right to request more documentation to process your service/s.
special requests options relating to any product, we do not guarantee any such requests.
Cancellations and Changes
If you plans change and you must cancel your service/s request please do so at the earliest possible time as many products have strict cancellation and refund policies and in some cases are non-refundable (refer to your Terms & Conditions of each service/s for full details). If you do not cancel in advance, you may also incur an additional fee to any other supplier fees charged.
If you wish to proceed with the change / cancellation,
You may call our Customer Support team on + 971 54 320 6367
or
email to info@sdtt.travel,
24/7 daily support.
Payment
Payment can be made by the payment methods listed below:
- Cash
- Credit / Debit Card.
- Bank Transfer to our official bank accounts mentioned below:
Bank Name: Abu Dhabi Commercial Bank (ADCB)
Account Name: S D T T Travel and Tourism L.L.C.
Account #: 129 943 278 200 01
IBAN: AE460 0300 1299 4327 8200 01
Currency: AED.
Or other bank account will be provided by official email from S D T T Travel And Tourism LLC.
Payment methods other than those stated are not accepted and no responsibility is accepted for cash or cheques sent through the post.
You authorize us or an authorized third party to take full payment for the total amount of your purchase. When pay by credit card.
If there are any problems with your payment, we will contact you within 48 hours.
We are not obliged to provide any service/s, confirmations, vouchers or other, in case the amount will be exceeded the limit. To proceed with the confirmation, the payment process must be finalized, and the funds should be received in our bank account. However, in all cases the Customer remains liable for payment of the full amounts for the Service/s ordered.
After completion of the payment and booking confirmation, you will receive by S D T T Travel And Tourism LLC all necessary documents (receipt, invoice) by e-mail to the e-mail address you have indicated during your booking.
Refund policy
If you cancel your service/s request, you may be entitled to a partial refund. In addition to the cancellation terms and conditions of your Supplier(s), our standard fees will apply as may be outlined on your receipt.
The refundable portion of your purchase price (if any) will be refunded to you once we have received the funds back from the Supplier(s). To the extent we are refunded by the Supplier, we shall pass this refund onto you.
If the reason for your cancellation is covered under the terms of your insurance policy, you may be able to reclaim your cancellation charges through your insurer.
If you have a purchased for any of our products or service/s, and do not avail yourself of such product or service/s (“no show”), you will not be entitled to any refund. Subject to the relevant supplier policy you may, however, be entitled to a refund of any tax you may have paid for your requested service/s.
Services Requirements
Please ensure you have a valid document/s for the duration of your service. in general, more than 6 months. You may also be required to obtain a visa for some destinations (including for transit points) and it is your responsibility to do so prior to service/s starting.
When making a service/s request you must ensure that your name and the name of any persons for whom you are making a booking match exactly the name as it appears in your or the persons documents for persons who you are making the service/s request for them.
We do not accept any responsibility in the case of you being unable to complete your service/s due to not complying with any such requirements and we take no responsibility for assisting or advising with this.
It is your responsibility to collect that information regarding each destination own requirements as far as entry formalities, vaccinations, etc. which can also vary depending on the client nationality.
No incidents arising from the failure to comply with such official regulations will be considered our responsibility. We therefore urge you to always verify the different formalities of the chosen destination or transit countries, as well as the time needed to take all the related steps.
Compensation
You agree to indemnify us, including our officers, directors, employees and agents from and against any and all liabilities, expenses, legal and attorney’s fees and damages arising out of claims resulting from your misuse of this website and/or any material you post to or transmit through the Website or its servers, or any breach of this Agreement. Any of the damages must be proven by the party that claims it.
Copyright, trademark, software on this website
All content included on our site, such as, graphics, logos, button icons, images, audio clips, and Content is our property and is protected by international copyright and other intellectual property laws.
You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, reverse-engineer, license, create derivative works from, transfer, or sell any information, software, products or service/s obtained from this Web Site. S D T T Travel And Tourism LLC, and any other product or trade names of S D T T Travel And Tourism LLC referred to on the Web Site are our trademarks or registered trademarks. Other product and company names mentioned on the Web Site may be the trademarks of their respective owners.
Modification of Terms
We may change these terms and conditions at any time with advance notice. Changed terms will become effective once posted on the Web Site and will not have any retrospective effect on existing contractual arrangements made through this Web Site. Your continued use of this Web Site after any change means you have accepted the changed terms and conditions.
Entire Agreement
These terms and conditions and any other legal notices, policies and guidelines of S D T T Travel And Tourism LLC linked to these terms and conditions constitute the entire agreement between you and S D T T Travel And Tourism LLC relating to your use of this Web Site and supersede any prior understandings or agreements (whether oral or written), claims, representations, and understandings of the parties regarding such subject matter and the terms and conditions may not be amended or modified except by making such amendments or modifications available on this Web Site.
Additional Terms – Limitation of Liability
For the avoidance of doubt, references herein to “us” “we” and “our” shall also refer to our affiliates. The information, software, products, and service/s provided by us or our suppliers or published on our website may include inaccuracies or errors, including pricing errors. We expressly reserve the right to correct any pricing errors on our website and/or on pending reservations made under an incorrect price. In such event, if available, we will notify you about the inaccuracy/error within 24 hours and offer you the opportunity to keep your pending reservation at the correct price or we will cancel your reservation without penalty. Afterwards each side will take the responsibility for the inaccuracies/errors to protect the final customer.
Any ratings for suppliers are intended only as general guidelines, and we do not guarantee the accuracy of the ratings. We make no guarantees about the availability of specific products and service/s. We make no representations about the suitability of the information, software, products, and service/s provided by us or contained on our website for any purpose. The inclusion or offering of any products or service/s by us does not constitute our endorsement or recommendation of such product or service/s.
The carriers, hotels and other suppliers providing travel or other service/s on this website are independent contractors and not agents or employees of the us. We are not liable for the acts, errors, omissions, representations, warranties, breaches, or negligence of any such suppliers or for any personal injuries, death, property damage, or other damages or expenses resulting therefrom.
We have no liability and will make no refund in the event of any delay, cancellation, strike, force majeure or other causes beyond our control, and we have no responsibility for any additional expense, omissions, delays, re-routing or acts of any government or authority.
U.A.E Tourist Visa Service terms and conditions:
- The visa is valid for use within 60 days “from the date of issue”.
- Visa Approval is at sole discretion of the Immigration Officials. Once your Visa Application is submitted to Immigration Department, the Visa Application Fee is non-refundable whether it is approved/rejected or delayed.
- In case of application returned for any reason by the General Administration of Residency and Foreigners Affairs, the representative of the company shall have the right to review and complete the request within a maximum period of 10 working days from the date of application return for modification status.
- Please do not book flights and hotels until after issuing the visa and make sure of its information, as the company is not responsible for any additional expenses.
- The company is not responsible for any mistakes in the visa information issued after two days from the date of issue.
- The applicant undertakes to travel or change the status of his visa, before the expiry date of the visa.
- Visa fees are not refundable in any case.
Once visa fee will be paid, these terms and conditions are considered as accepted by the other party ” Client”